Keeping clients happy will help you grow your business. Here are a few ways to keep clients smiling:
- Value their opinion
- Speak to your clients regularly (weekly check-in is good)
- Answer your phone or email promptly
While keeping clients is essential, you also need to keep your employees engaged; otherwise, you will have turnover. Here are a few simple ideas:
- Make time for your employees. A simple hello in the morning or sometime within the day
- Have your employees be a part of the BIG picture, after all; they are at your employment 8+ hours per day
- Show them respect
Employees can be your biggest asset!
If you have questions about building a productive team or would like to talk about having your facility commercially cleaned by us, please do not hesitate to contact us.
